bd122's Privacy Policy
Your personal information is extremely important to us. This policy clearly explains how information is collected, used, and protected.
This privacy policy applies to all users of the bd122 platform. By using the bd122 website, you are considered to have accepted the terms of this policy. Please read this policy carefully in its entirety.
What Information We Collect
Certain types of information may be collected from you when you create an account, use our services, or access the site on the bd122 platform. We collect only the information necessary to provide our services properly.
1.1 Personally Identifiable Information
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Profile photo (optional)
1.2 Financial Information
Payment information provided via bKash, Nagad, Rocket, or bank transfer to complete transactions is processed securely. We do not store your full card or account number — only transaction reference information is retained.
1.3 Technical Information
- IP address and device identifier information
- Browser type and operating system
- Browsing history and session data on the site
- Data collected through cookies and similar tracking technologies
1.4 Gaming Activity Information
Your gaming history, betting patterns, win and loss records, and bonus usage information are stored to ensure responsible gaming and to improve service quality.
Purpose of Information Use
bd122 uses your information only for lawful and necessary purposes. We will never use your information for unrelated purposes.
2.1 Account Management and Identity Verification
Your personal information is used for secure login, password recovery, account verification, and fraud prevention. Identity verification is also carried out to confirm the minimum age requirement (21+).
2.2 Service Delivery and Improvement
Information is used to personalise the gaming experience, process transactions, manage bonuses and promotions, and provide customer support. Usage is analysed to continuously improve our service quality.
2.3 Legal and Security Compliance
Information is used for anti-money laundering, fraud detection, investigation of suspicious activity, and compliance with applicable legal obligations.
2.4 Communication and Notifications
Your contact information is used to send important account notifications, transaction confirmations, security alerts, and promotional offers (if you have given your consent).
Data Storage and Protection
bd122 gives the highest priority to the security of your information. We apply industry-standard technical and administrative security measures.
3.1 Encryption and Technical Protection
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption
- Secure Servers: Data is stored in protected data centres
- Firewall Protection: Advanced firewall systems are active to prevent unauthorised access
- Regular Security Audits: System vulnerabilities are identified and resolved
3.2 Access Controls
Only authorised personnel can access your information, and only to the extent necessary for their work. All access is logged and reviewed regularly.
3.3 Data Retention Period
Information is retained for as long as your account is active and for the period required by legal obligations. Financial and identity verification records may be kept for a specified period even after an account is closed.
Sharing Information with Third Parties
bd122 does not sell your personal information or share it with third parties for advertising purposes. However, limited information may be shared in specific circumstances.
4.1 Service Provider Partners
Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, and bank partners), technology infrastructure providers, and game software suppliers. These partners are required to comply with our privacy standards.
4.2 Legal Obligations
If disclosure of information is required to comply with a court order, government directive, or applicable legal obligation, it will be done. In such cases, we will make every effort to notify you where possible.
4.3 Fraud and Security Investigations
Necessary information may be shared with relevant authorities to investigate potential fraud, money laundering, or other illegal activity.
Cookies and Tracking Technologies
The bd122 website uses cookies and similar technologies to provide an effective and personalised experience.
5.1 Essential Cookies
These cookies are essential for the basic operation of the site — such as maintaining login sessions, ensuring security, and remembering your preferences. Without them, the site will not function properly.
5.2 Functionality Cookies
These cookies are used to remember your language preferences, login information, and personal settings, making your experience more convenient.
5.3 Analytics Cookies
These collect site usage statistics to help improve service quality. This information is aggregated and is not personally identifiable.
5.4 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may prevent you from using some important features of the site.
Your Rights and Controls
bd122 believes you should have full control over your own information. Your key rights are described below.
6.1 Right to Access Information
You may request a copy of your personal information held by us at any time. We will provide it within a reasonable timeframe.
6.2 Right to Correct Information
If the information we hold about you is incorrect or incomplete, contact us to have it corrected. We will make the necessary changes as quickly as possible.
6.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
6.4 Right to Opt Out of Marketing Communications
You may unsubscribe from promotional emails or notifications at any time. This can be done via the "unsubscribe" link in the email or by contacting us directly.
6.5 Right to Close Your Account
You may request to close your bd122 account at any time. In that case, we will handle your information securely and delete everything except what is legally required to be retained.
Protection of Minors' Information
bd122 strictly provides services only to those aged 21 or older. We actively prevent minors from creating accounts.
If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed. If you become aware of an account belonging to a minor, please contact us.
Changes to the Policy
bd122 may update this privacy policy from time to time. For any significant changes, we will notify you by email or via a notice on the site.
Updated policies take effect from the date of publication. Continued use of the site after a policy change will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.
We will be able to provide previous versions of the policy upon request.
International Data Transfers
In some cases, data may be processed or stored on international servers to deliver bd122's services. In such cases, we ensure that the relevant third parties maintain adequate security measures and follow our privacy standards.
Any international data transfer is governed by the terms of this policy and the applicable legal framework. We make no compromises on the protection of your information.
Contact and Complaint Resolution
If you have any questions, concerns, or information-related requests regarding this privacy policy, contact us directly. Our support team is active 24/7 and provides assistance in both Bengali and English.
We take all privacy-related requests seriously and endeavour to resolve them as quickly as possible.